How to Send an Enquiry
Reaching out to advertisers is simple and safe. Here's how to do it effectively.
Sending a Message
Every eligible advert has a contact form on its detail page. You need a registered account to send an enquiry. Availability can depend on the advert’s current status and the contact timing shown on the advert.
- Open the listing you're interested in
- Scroll to the Contact Advertiser panel on the right (or bottom on mobile)
- Fill in your name, email, phone number and message
- Click Send Enquiry
Your permitted enquiry is kept in the platform conversation, where the advertiser can reply. A later advert expiry does not automatically remove an existing conversation.
Requesting a Viewing
If you'd like to arrange a viewing of a property, use the Request a Viewing option in the enquiry form. This sends a specific viewing request to the advertiser, who can then confirm a time.
Calling or WhatsApp
Telephone and email details are separate from platform-message eligibility. Advertisers control whether telephone contact is available; use the deliberate telephone option where it is offered and keep early conversations on Jamaica Homes.
Managing Your Enquiries
If you have an account, all enquiries you've sent are stored in your Messages inbox. You can:
- View the full conversation thread with each advertiser
- See whether the advertiser has replied
- Track viewing requests and their status
- Archive or close enquiries you no longer need
Protecting Yourself
- Never send money before viewing a property in person
- Be cautious of advertisers asking for deposits via wire transfer
- Verify the advertiser is genuine before sharing personal details
- Report suspicious listings using the 'Report' button on the listing page
Read our full Avoiding Scams guide for more safety advice.
Didn't get a reply?
If you haven't heard back within 48 hours, try calling using the phone number on the listing, or send a follow-up message. Some advertisers may have let the property and not updated their listing.