Anyone can send an enquiry to an Enhanced listing. To receive enquiries, you need an Enhanced directory listing.
Sending an enquiry
On an Enhanced directory listing, use the contact option to send a message. You do not need an account to send an enquiry, but registering helps you keep track of replies.
Include enough detail for the business to help you, but never share passwords or financial details in a first message. See our safety guidance before sharing personal information.
Receiving enquiries (Enhanced only)
Only Enhanced listings can receive enquiries through the site. If you have a Basic listing, the enquiry option does not appear on your public page. See Free vs Enhanced Directory Listings for how to unlock enquiries, and How to upgrade to an Enhanced listing for the upgrade flow.
Responding safely
Reply through the platform where possible. Meet in person only when you are confident, in a safe location, and after reasonable checks. A directory listing is not an endorsement, so always carry out your own due diligence.
Enquiries vs property advert enquiries
Directory enquiries go to a business about its services. Property advert enquiries go to the advertiser about a specific property. They are separate. See How to send an enquiry for property advert enquiries.
Related articles
- Free vs Enhanced Directory Listings
- How to upgrade to an Enhanced listing
- The Jamaica Homes Directory: An Overview
- How to edit your directory listing
Need to contact a business?
Browse the Directory and use the contact option on any Enhanced listing.
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