Reporting, Blocking and Staying Safe in Messages

Use Report Conversation in a message to report spam, scams or fraud, harassment, abuse, misleading information, fake listings, discrimination, impersonation or another concern. Add details where context is needed.

Jamaica Homes Support reviews reports concerning activity on Jamaica Homes and may take proportionate action on the platform where appropriate. A report does not automatically ban a user.

Blocking and reporting are separate. Blocking stops new messages between you and that member; it does not delete the conversation or automatically prove misconduct. You can report before or after blocking, and unblock later.

Keep early communication on Jamaica Homes where possible. Stop replying to abusive or suspicious messages. Never provide passwords, security codes or sensitive financial information, and be cautious about urgent deposit or payment requests.

For issues on another service, use that service’s reporting and blocking tools. For serious threats, suspected crimes or immediate danger, contact the appropriate police or emergency service. Jamaica Homes can control access to its platform, not investigate external disputes or control other services.