Help Centre

Understanding Profile Reviews

Reviews help people make informed decisions about advertisers. They reflect the reviewer’s experience and do not mean Jamaica Homes recommends or guarantees an advertiser.

Writing a review

Select the interaction type and experience stage, then rate communication, professionalism, helpfulness and your overall experience. Explain what happened clearly, and avoid private information, abusive language, or claims you cannot support. Submitted reviews are moderated before publication.

Advertiser replies

Advertisers can post one public response. Keep it professional and factual, and take personal details or disputes offline. A response can be edited for 24 hours after posting.

Read the guide to replying to reviews →

Reporting a review

Use the report option if a review includes personal information, harassment, spam, a conflict of interest, or is unrelated to a genuine interaction. Reports are assessed against the platform rules; disagreement alone does not remove a review.

Learn about ratings

See how the Jamaica Homes rating is calculated, what moderation covers, and how verified interactions are shown.

Explore Jamaica Homes Ratings →