Help Centre
Payments
Invoices and Receipts
How to access and download your billing documents from Jamaica Homes Classifieds.
Finding Your Invoices
Your My Jamaica → Payments & upgrades area shows payment records available to your account. Stripe also provides payment confirmation for completed checkout transactions.
Downloading Documents
Where a download is available beside a payment record, select it to save a copy. For a Stripe checkout payment, use the confirmation from Stripe as your primary payment record.
Email Receipts
Stripe may provide a payment confirmation for a successful checkout. If you cannot find it:
- Check your spam or junk mail folder
- Review the email address used at checkout
- Check the payment records available in your account
- Contact support with your Stripe payment confirmation if you need help
VAT & Tax
Tax treatment and any tax information shown at checkout or on a payment record depend on the transaction. For business accounting, retain the payment confirmation and seek independent advice where needed.
