Help Centre

Verification Review

Identity Verification is available through the secure provider-hosted account journey. Jamaica Homes does not ask you to upload identity documents or selfies to its website.

For eligible property-for-sale adverts, moderation may require the existing paid Identity Verification service before review can continue. The advert itself remains free. Completing payment starts the hosted provider check; payment does not guarantee an Identity Verified marker. A successful, current provider result may create an account-level Identity Verified status, but it does not confirm ownership, authority to sell, listing accuracy or endorsement.

If a review is available for you, follow the instructions in your account. Otherwise, use the contact page for help.