Help Centre

Email Notifications

Jamaica Homes sends email notifications to keep you informed about activity on your account and listings. Here's how they work and how to control them.

Types of Notifications

Enquiry Alerts

Receive an email whenever someone sends you an enquiry on one of your listings.

Account Updates

Confirmations for registration, password resets, and account changes.

Listing Status Changes

Notifications when your listing is approved, rejected, expired, or goes live.

Where Do Emails Come From?

If you are not seeing a notification, check your spam or junk folder and confirm that the relevant email preference is enabled in your account.

Managing Your Preferences

You can update your notification preferences from your Account Settings. If you continue to receive unwanted emails, use the unsubscribe link at the bottom of any notification email.

Tip

Open the linked conversation in Jamaica Homes to read and reply to an enquiry securely.